Contact
Get in touch with Complx Health.
Book a free consultation, ask a question, or just say hello. Our South Melbourne team aims to reply within 4 working hours, Monday to Saturday.
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Visit Us
101 Moray Street, Mezzanine Level, South Melbourne VIC 3205, Australia
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Opening Hours
Mon–Fri: 6am–9pm
Sat: 6am–11am
Sun: Closed
Book Your Free Consultation
No obligation. No pressure. Just a friendly chat about your goals.
Find Us
Easy to reach from anywhere in inner Melbourne.
5 minutes from Port Melbourne, Albert Park, Southbank and the CBD. Trams 96 and 12 stop nearby, with free street parking after 6pm and on Saturdays.
Getting Here
Visiting Complx — everything you need.
🚗 By Car
Free street parking on Moray Street after 6pm Mon–Fri and all day Saturday. Paid parking nearby during business hours — closest is Wilson, 116 Moray St.
🚊 Public Transport
Tram 96 (alight Stop 127, Park Street) and Tram 12 (alight Stop 126) both stop nearby. South Melbourne Market is a 6-minute walk.
🚲 By Bike
Albert Park bike trail is 5 minutes away. Secure bike racks on-site, plus showers and changing rooms for clients who ride or run in.
First Visit
What to expect on your first visit.
1
Welcome & tour
We’ll show you the studio, treatment rooms and facilities.
2
Health intake
A short conversation about goals, history and any injuries.
3
Initial assessment
Movement screen and baseline measurements, if relevant.
4
Personalised plan
Your practitioner outlines a clear path forward.
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Book your sessions
With us, or take the plan away to consider.
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Zero pressure
Free consultations are exactly that. No sales pitch.
Booking FAQs
Questions about getting started.
How quickly can I get an appointment?
Most new clients are seen within 2–3 days. Free consultations can usually be booked same-week. Saturdays book out fastest — book ahead if you can.
Is the free consultation really free?
Yes — completely free, no obligation. It’s a 30-minute conversation about your goals, a tour of the studio, and our honest assessment of how we can help. No pressure to book anything afterward.
Do I need to bring anything?
For initial consults: just yourself and comfortable clothes you can move in. For physio/myo appointments: any relevant imaging (X-rays, MRIs), previous treatment notes, and your health fund card if you’d like to claim on the day.
What if I need to cancel or reschedule?
No problem — we ask for 4 hours’ notice for cancellations (24 hours for 1-on-1 PT). Easiest way to reschedule is through the Complx app or by calling us on 0413 866 915.
Do you offer online consultations?
Initial consultations are best done in person so we can do a proper assessment. For existing clients, we offer phone or video follow-ups in some cases — ask your practitioner.
Can I bring a friend or partner to my first visit?
Absolutely. Many clients book free consultations together with a partner or friend — particularly if they’re considering Semi-Private personal training.
Do you have parking on-site?
We don’t have dedicated parking, but free street parking is available on Moray Street after 6pm and on Saturdays. Paid car parks nearby (Wilson, 116 Moray St is closest).
Is the studio accessible?
Yes — the mezzanine level is accessible via lift. If you have specific accessibility requirements, let us know when booking so we can ensure your visit is comfortable.
Got a question? Book a call. Drop in.
We’re easy to talk to — try us. Free consultation, zero obligation, full clarity on your next step.